1. Agreement to Terms
By accessing and using nexr.cloud (the “Service”), operated by NEOSAPIENT LABS LLC, a Wyoming Limited Liability Company (“Company”, “we”, “us”, or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Service.
2. Description of Service
nexr.cloud is an Enterprise AI platform that provides intelligent automation and AI-powered solutions for business operations. Our services include:
- • NEXr Prism — Intelligent document understanding and processing
- • NEXr Doc AI — AI-powered document generation and analysis
- • NEXr Data Safe — Secure data management and governance
- • NEXr Annotator — Data labeling and annotation services
- • NEXr Modeller — Custom AI model development and deployment
- • NEXr Automate — Business process automation and workflow orchestration
- •Enterprise system integrations (SAP, Oracle, Salesforce, and other platforms)
- •Consulting and advisory services for AI-driven digital transformation
3. User Accounts and Registration
To access certain features of our Service, you may be required to create an account. You agree to:
- •Provide accurate, current, and complete information during registration
- •Maintain and promptly update your information to keep it accurate
- •Keep your account credentials confidential and secure
- •Accept responsibility for all activities that occur under your account
- •Notify us immediately of any unauthorized use of your account
4. Subscription and Payment Terms
Certain features of the Service require a paid subscription. By subscribing, you agree to:
- •Pay all applicable fees as described at the time of purchase
- •Provide valid payment information and authorize recurring charges where applicable
- •Understand that subscriptions auto-renew unless cancelled prior to the renewal date
- •Accept that fees are non-refundable except as expressly stated in our refund policy
We reserve the right to modify pricing with 30 days' notice to existing subscribers.
5. Data Privacy and Security
Your use of the Service is also governed by our Privacy Policy. By using the Service, you acknowledge that:
- •We process data in accordance with applicable data protection laws
- •Enterprise data uploaded to the platform remains your property
- •We implement industry-standard security measures to protect your data
- •You are responsible for ensuring you have the right to upload and process any data through our Service
6. Acceptable Use
You agree not to use the Service to:
- •Violate any applicable local, state, national, or international laws or regulations
- •Upload, process, or transmit any malicious code, viruses, or harmful data
- •Interfere with or disrupt the Service, servers, or connected networks
- •Attempt to gain unauthorized access to any part of the Service or other systems
- •Use the Service for any fraudulent, deceptive, or unlawful purpose
- •Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service
- •Resell, sublicense, or commercially exploit the Service without authorization
- •Use the Service to process data in violation of third-party rights or privacy laws
7. Intellectual Property Rights
The Service and its original content, features, functionality, and underlying technology are owned by NEOSAPIENT LABS LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of any data you upload to the Service. By using the Service, you grant us a limited license to process your data solely for the purpose of providing the Service to you.
All trademarks, service marks, and logos used on the Service are trademarks or registered trademarks of their respective owners. NEXr, NEXr.cloud, and associated product names are trademarks of NEOSAPIENT LABS LLC.
8. Service Availability and Support
We strive to maintain high availability of our Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:
- •Scheduled maintenance (with reasonable advance notice where possible)
- •Emergency maintenance or security updates
- •Circumstances beyond our reasonable control
We reserve the right to modify, suspend, or discontinue any part of the Service at any time. For paid subscriptions, we will provide reasonable notice of any material changes affecting service functionality.
9. Limitation of Liability
To the maximum extent permitted by applicable law, NEOSAPIENT LABS LLC shall not be liable for any:
- •Indirect, incidental, special, consequential, or punitive damages
- •Loss of profits, revenues, data, use, goodwill, or other intangible losses
- •Damages resulting from unauthorized access to or alteration of your data
- •Damages resulting from any third-party conduct or content on the Service
Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless NEOSAPIENT LABS LLC and its affiliates, officers, directors, employees, contractors, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including reasonable attorney's fees) arising from:
- •Your use of the Service
- •Your violation of these Terms
- •Your violation of any third-party rights
- •Any data you upload or process through the Service
11. Termination
We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we believe:
- •Violates these Terms
- •Is harmful to other users or third parties
- •Is fraudulent or illegal
Upon termination, your right to use the Service will immediately cease. You may request export of your data within 30 days of termination, after which we may delete your data.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to binding arbitration in Wyoming, except that either party may seek injunctive relief in any court of competent jurisdiction.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by:
- •Posting the updated Terms on our website
- •Sending notice to your registered email address for significant changes
Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.
14. General Provisions
- • Entire Agreement: These Terms constitute the entire agreement between you and NEOSAPIENT LABS LLC regarding the Service.
- • Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
- • Waiver: Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
- • Assignment: You may not assign these Terms without our prior written consent. We may assign our rights and obligations without restriction.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
NEOSAPIENT LABS LLC
30 N Gould St, STE R
Sheridan, WY 82801, USA
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